Shipping policy
Shipping Policy
Free Worldwide Shipping: We offer free shipping on all orders worldwide.
Processing Time: Orders are typically processed within 1–3 business days. Processing times may be slightly longer during peak periods or holidays.
Delivery Times: Delivery times are estimates only and are not guaranteed:
- USA & Canada: 2–14 business days
- United Kingdom: 4–14 business days
- Singapore: 4–9 business days
- Mexico, Saudi Arabia, Japan & New Zealand: 7–14 business days
- Western Europe (Belgium, France, Germany, Italy, Netherlands, Spain): 8–14 business days
- Australia, Morocco & UAE: 8–16 business days
- Ireland, Israel & Portugal: 10–18 business days
- Nordic countries (Denmark, Finland, Sweden): 11–16 business days
- Eastern Europe (Bulgaria, Croatia, Czech Republic, Cyprus, Greece, Hungary, Lithuania, Luxembourg, Malta, Poland, Romania, Slovakia, Slovenia): 9–16 business days
- Qatar: 14–19 business days
- Nigeria: 15–20 business days
- Brazil: 16–29 business days
Tracking: All orders include tracking. You will receive tracking information by email once your order has shipped.
Customs, Duties & Taxes: For orders shipped outside the European Union, customs duties and import taxes may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in the order price. We recommend checking with your local customs office for more information.
Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please contact us at contact@primalattraction.co within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
Delays: We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.
Contact: For questions, contact us at contact@primalattraction.co